Terms & Conditions of Use

These Terms & Conditions govern your use of the Spinsy casino website and services. By creating an account, accessing our platform or participating in any games, you acknowledge that you have read, understood and agreed to be bound by these Terms & Conditions, along with any additional rules, policies and guidelines that we may publish from time to time.

1. General provisions

We provide online gambling services under the brand Spinsy in accordance with the laws and regulations applicable to our operating entity. By using our platform, you confirm that you do so on your own initiative and that you are legally allowed to participate in online gambling in your jurisdiction.

2. Acceptance of terms

Your access to the Spinsy casino platform constitutes your full and unconditional acceptance of these Terms & Conditions. If you do not agree with any part of these terms, you must immediately discontinue use of our website and services.

3. Eligibility and age restrictions

Our services are strictly available only to individuals who are at least 18 years old, or of the legal gambling age in their jurisdiction if higher. By registering and playing, you confirm that you meet the minimum legal age and that you are not prohibited from using online gambling services for any reason.

4. Restricted jurisdictions

Access to Spinsy casino may be restricted or prohibited in certain countries or territories. You are solely responsible for determining whether your use of our platform is lawful in your location and for complying with any local rules that apply to online gambling.

5. Player account registration

To use our real-money services, you must create a personal account with accurate and complete information. You agree to keep your login details confidential and understand that you are solely responsible for all activity carried out through your Spinsy account.

6. Verification and KYC requirements

We may carry out identity verification and Know Your Customer (KYC) checks at any time to confirm your identity, age, source of funds and residence. You agree to provide valid documents and information upon request, and understand that failure to do so may result in account suspension or closure.

7. Deposits and withdrawals

You may fund your Spinsy account using available payment methods in your currency where offered. We reserve the right to apply minimum and maximum transaction limits and to conduct additional checks before processing withdrawals to ensure compliance with our legal and regulatory obligations.

8. Use of funds and account balance

Funds deposited into your account are intended solely for participation in games offered on the Spinsy casino platform. You must not use your account as a banking facility, and we may investigate and report any suspicious or unusual transactions where required by law.

9. Games, RNG and fair play

Our games use certified random number generator (RNG) technology or approved game logic designed to ensure fair and unpredictable outcomes. You acknowledge that game results are determined by this technology and that all outcomes recorded by our systems are final and binding.

10. Bonus and promotion terms

From time to time we may offer bonuses, free spins, cashback or other promotions on Spinsy casino. Each offer is governed by specific bonus terms, including wagering requirements, expiry periods and game restrictions, which form part of these Terms & Conditions and must be read and accepted before participation.

11. Responsible gambling

We support responsible gambling and provide tools such as deposit limits, loss limits, time-outs and self-exclusion where available. You agree to use these tools if you feel your gambling is becoming problematic and to seek professional assistance if necessary.

12. Prohibited activities and misuse

You must not engage in fraudulent behaviour, abuse of bonuses, collusion, use of bots or automated systems, or any unlawful or improper activity on our platform. We may investigate suspected breaches and take measures including cancelling bets, withholding payouts and closing accounts where warranted.

13. Account suspension and closure

We reserve the right to suspend or close your account at our discretion, including where we suspect a breach of these terms, unlawful behaviour, chargeback activity or failure to pass verification checks. You may also request closure of your account at any time by contacting our support team.

14. Errors, interruptions and technical issues

In the event of technical faults, system errors, incorrect game configurations or other malfunctions, all affected bets and game rounds may be voided or adjusted. We are not responsible for disruptions caused by your internet connection, device failure or other external factors outside our reasonable control.

15. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential or special losses arising from your use of Spinsy casino, including loss of data, profits or business opportunities. Our total liability in connection with any claim is limited to the amount of your relevant stake or wager.

16. Intellectual property

All trademarks, logos, brand elements, software, graphics and content displayed on the Spinsy platform remain our property or that of our licensors. You receive no rights to this intellectual property and may not copy, modify or distribute any part of the site without our prior written consent.

17. Changes to terms and services

We may modify these Terms & Conditions or any part of our services at any time to reflect legal updates, regulatory guidance or operational changes. Where required, we will notify you of material changes, and your continued use of Spinsy casino after such changes constitutes your acceptance of the updated terms.

18. Termination of the agreement

This agreement remains in force until terminated by you or us in accordance with these Terms & Conditions. Upon termination, any outstanding obligations and rights accrued prior to termination will continue to apply to the extent necessary.

19. Governing law and jurisdiction

These Terms & Conditions are governed by the laws applicable to the corporate entity operating Spinsy casino. Any disputes arising from or relating to your use of our services will be subject to the jurisdiction of the competent courts determined by that governing law, except where mandatory local consumer rules apply.

20. Contact and support

If you have questions about these Terms & Conditions or any aspect of the Spinsy casino platform, you may contact our customer support team using the communication channels made available in your account area.

FAQ

Who can open an account at Spinsy casino?
You can open an account at Spinsy casino only if you are at least 18 years old, or above the legal gambling age in your jurisdiction if higher, and if online gambling is lawful in the place where you reside.
What happens if I provide incorrect or false information?
If we discover that the information provided for your Spinsy account is false, misleading or incomplete, we may suspend or close your account, cancel bets and withhold funds where required by our legal and regulatory obligations.
Can Spinsy change these Terms & Conditions?
Yes, we may update these Terms & Conditions when necessary for legal, regulatory or operational reasons. Where required, we will inform you of significant changes, and your continued use of the Spinsy casino platform will be taken as acceptance of the updated terms.
What should I do if I experience a technical problem while playing?
If a game is interrupted or you experience a technical issue, you should check the game history in your account and contact our customer support team. In the event of a system error or malfunction on our side, affected bets or rounds may be voided or adjusted in line with our policies.
How can I close my Spinsy account?
You may request closure of your Spinsy account at any time by contacting our support team. Once your identity and outstanding matters are reviewed, we will close the account in accordance with these Terms & Conditions and any applicable legal requirements.
Where can I find information about bonus rules?
Details about specific bonus offers, including wagering requirements and restrictions, are provided in the bonus terms linked to each promotion on the Spinsy casino platform. These bonus rules form part of these Terms & Conditions and must be read and accepted before claiming any offer.